Missed calls = missed orders
Friday dinner rush calls go unanswered, and hungry guests go to the competition.
Guests browse your menu, place orders, and book tables by simply messaging you on WhatsApp — no app to download. You see every order, repeat visit, and campaign result in one live dashboard, and you keep 100% of every direct order.
Independent restaurants lose revenue every day to the tools they’re already using.
Friday dinner rush calls go unanswered, and hungry guests go to the competition.
Mental notes, double bookings, no-shows, and zero guest history to build on.
You can’t say which dish or channel drives margin, so menu and marketing decisions are guesses.
Guests expect to tap and order, but third-party platforms eat your margin on every order.
BotAppétit connects WhatsApp, orders, reservations, and analytics on one customer record — keyed on phone number.
WhatsApp chats, orders, and reservations share one profile. No duplicate regulars, no stale menus, no lost order history.
An LLM agent grounded on your live menu recommends dishes, answers questions (“Is the hake grilled?”), takes orders, and books tables — in natural conversation. Not a scripted bot.
Every interaction becomes business intelligence: what guests viewed, added to cart, abandoned, ordered before, and which offers actually convert to revenue.
Menu with photos and prices, guided ordering with VAT-accurate totals, order tracking, and table reservations that respect your real opening hours. Customers install nothing.
Run your front of house from WhatsApp, and keep the margin, the data, and the regulars.
Unlimited concurrent WhatsApp chats. No missed calls, no busy signals.
Automated reminders, booking confirmations, and deposit collection via chat.
AI recommends pairings and upsells naturally in conversation.
All interactions live in your database — no third-party lock-in.
Eliminate delivery-app commissions on direct WhatsApp orders.
Real-time dashboards show top dishes, margin drivers, and channel performance.
One platform replaces phone orders, reservation books, POS reports, and marketing guesswork.
WhatsApp → database → dashboard → business decisions.
A warm welcome with your menu, categories, photos, and booking options — straight in WhatsApp.
Quantities confirmed, VAT-accurate totals shown, reservation confirmed with a booking ID. Order tracked from pending to ready.
Live orders, WhatsApp messages, low-stock alerts, and customer records. Decide with data on top dishes, trends, and channel split.
One connected system built for independent restaurants — not platforms that sit between you and your guests.
| Feature | Traditional POS + delivery apps | BotAppétit |
|---|---|---|
| Customer access | App download or phone call | WhatsApp (already installed) |
| Commission | 15–30% per order | 0% |
| Customer data | Owned by the platform | Owned by you |
| AI assistance | None or a basic chatbot | LLM grounded on your live menu |
| Analytics | Siloed reports | Unified dashboard: chat + orders + reservations |
| Setup time | Weeks | Days |
BotAppétit is in production across independent restaurants in Australia and South Africa — full menus with images, VAT-accurate ordering, table reservations, order tracking, and owner analytics, all on one database per restaurant.
No app for customers to install. No delivery commissions. No vendor lock-in. Just WhatsApp, your data, and your revenue — connected.